ClubHub

Guides · Runs the club

Owner and admin

You run the club's office. Everything a director can do with the football, plus members, money and the club itself. The owner alone can delete the club, hand it to someone else and export a child's data.

Where you work

  • The web is your desk: Dashboard, Teams, Members, Templates, Sponsors, Supporters, Tickets, Setup.
  • The phone carries the same club setup the web does — seasons, teams, entries, adding players to the roster, competitions and next season's rollover — so the office is not a desk you have to get back to.

First week

  1. Sign in and open your club from Home.
  2. Setup — create the current season, add each team and enter it into the season, in that order. A team season is what staff are appointed to and players assigned to.
  3. Players — add players; each goes on the club's season roster as you create them.
  4. Members — invite staff by email in a role: admin, director or staff. They accept on the invited address after confirming it.
  5. Team page → Staff — appoint a member as coach. Only members can be appointed.
  6. Security — set up an authenticator app. In production your role does not work without one.

The development side

  • Templates — shape what coaches are asked, per development stage (Foundation U6–U9 through Performance U17–U18), with one club default for a team no stage matches. The editor previews exactly what a coach will see.
  • Your Dashboard opens on the club's week: the next fixture, every session and match, and where coaches or pitches clash. Each team's development overview says whether the loop is happening — who has never been assessed, or not recently — never how able anyone is.

Bringing families in

  • On a player's page, Family access lists Active access (adults who can see the child today) apart from Pending invitations (addresses written to, nobody signed up yet). Add a guardian invites one by email; they accept on that address and then follow only that child.
  • Resend a pending invitation with a fresh link, or Cancel invitation — a cancelled link never works.
  • Remove access asks you to confirm by name — the adult and the child — and needs a recent sign-in. It takes effect at once, even on a phone already signed in; other guardians are unaffected, and the record that they had access stays in the audit log.
  • Player login, under it: Send invitation to the player's own email (nothing is linked until they accept), or Link an account that already exists — that one asks you to confirm the address and the child, because it links at once.
  • On the phone, an owner or admin sees Family access & player login (web) on the player page; it opens the same panels on the web.

Sponsors, supporters and tickets

  • Sponsors — add a sponsor and optionally invite its first representative. Representatives see counts about the club, never a player.
  • Supporters — anyone can follow the club; you see who did.
  • Tickets — create a product (name, price, seats), then issue a ticket to a supporter's account. The owner names who it admits.

Keeping the club safe

  • Removing a member ends every team appointment they had, at once.
  • Transferring ownership, removing an admin and linking an account ask for a fresh sign-in (within 15 minutes).
  • The audit log records every sensitive change: who, what, when.
  • A record outside anyone's reach answers "not found" — the app never confirms that other clubs' data exists.

Season roster

The ClubHub season roster is the club's own record of which seasons a child is on its roster for. It is not a Football NSW registration or clearance.

  • On a player's page, ClubHub season roster lists every season. Add to the 2027 roster brings back a returning player — the same person, never a second record; pressing it twice changes nothing.
  • Take off roster for a season after a confirmation that names the child and the season. History stays: attendance, matches, assessments, other seasons and family access. A child taken off cannot be put on that season's team rosters; Put back on the roster reverses it. A child still on a team's roster that season must come off it first.
  • Retention's On next season's roster reads the roster live, child by child. Adding one child adds nobody else.
  • Directors can do this too. Coaches see the status, read-only. On the phone it still reads Season registration (web).

Club records

Setup → Club records:

  • Seasons — correct a name, move the dates. Dates that would leave a season's own sessions or fixtures outside it are refused, with a count.
  • Places — grounds and their pitches, which the diary books. Several squads may share one; a clash is only ever one team booked twice. Every place picker links here. A place with bookings still to come cannot be retired; past events keep the place's name.
  • Audit log — who did what, newest first, never editable. Owner and admins only.

The words the app uses · Back to sign in